HHS, ASPR, CMS Offer Resource Guide to Support Healthcare Providers Impacted by Change Healthcare Cyberattack

HHS Unveils Health Plan Resource Guide to Support Hospitals and Providers Affected by Cyberattack

The Department of Health and Human Services (HHS), Administration for Strategic Preparedness and Response (ASPR), and Centers for Medicare & Medicaid Services (CMS) have issued a resource guide that contains health plan contact information to assist hospitals and providers affected by the Change Healthcare cyberattack. The guide aims to provide support to healthcare providers who continue to experience disruptions, as many are struggling to receive answers from their healthcare plans regarding payments and needed flexibilities during the unavailability of the Change Healthcare platform.

In a letter introducing the guide, HHS, ASPR, and CMS emphasize the challenges providers are facing as a result of the cyberattack and urge hospitals and health systems to review the voluntary cybersecurity performance goals that were released earlier in the year. They encourage providers to stay informed and take necessary precautions to protect themselves against cyber threats in the future.

For more up-to-date information on the cyberattack, visit the AHA Change Healthcare cyberattack update webpage, which features announcements from CMS on accelerated and advance payments for hospitals and physicians affected by the cyberattack. Additionally, there are frequently asked questions related to these payments, as well as an informational bulletin on actions states can take to provide relief to Medicaid providers impacted by the cyberattack.

If you have any further questions or require assistance, please contact Molly Smith, AHA group vice president of policy at mollysmith@aha.org. It is crucial that healthcare organizations remain informed, prepared, and vigilant when faced with cybersecurity threats in order to ensure patient care continuity and quality.

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